Return and Refund Policy

Return & Refund Policy

Thank you for your trust in American Soy Organics products.

If you are not entirely satisfied with your purchase, we’re here to help.


You may return your purchase for a full refund within 30 calendar days from the date the order originally shipped.

Please call 855-769-9291 to explain your situation and request return authorization.  

Include the unused portion in original packaging with a copy of your dated purchase receipt to:

American Soy Organics

375 Industrial Ave.

New Hampton, IA  50659



Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

Once approved, we will initiate a refund through your original payment method.  

Your refund should arrive within 7 days of product receipt to our warehouse.


Shipping a delivery fees  on your order are non-refundable.  You will be responsible for safe transit and delivery of the returned product to our warehouse.  Please pack with caution as we are unable to issue full credit on merchandise that arrives damaged.

Contact Us

In some circumstances, a return is not necessary to receive a credit.  

Please contact us at 855-769-9291 to further discuss your unique situation.  

Other questions or comments?  Please email